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Founded in 1995, Prilink provides the management tool for Telecom managers responsible for high voice traffic over PRI. Managers use the Prilink tool to troubleshoot and take control of PRI networks, as reliable traffic and call details are accessible right from their PC, up to the last 400 days. Also, Prilink can deliver real-time PRI data service over the Internet, so that carriers and call centres can provide real-time feedback to end-customers, thus increasing customer satisfaction and adding revenue.

Working with Telecom managers from government agencies, carriers and companies with high call volume, Prilink has been improving PRI management technologies since 1995. Software and hardware installations can be completed in about an hour and ongoing operations require virtually zero maintenance and zero logistic costs. The current hardware unit is smaller than many notebook PCs and consumes less than 20W. It can monitor up to 8 D-channels (128 T1/E1) and generate real-time D-channel, T1/E1, traffic and call alarms.

Scalable software design allows users to manage PRI in up to 250 sites, 2,000 D-channels and 32,000 T1/E1s simultaneously. Our real-time PRI data over Internet service can be implemented in any national and international PSTN ISDN networks.